1. Introduction

We respect your privacy and are committed to protecting your personal information. This Privacy & Cookies Policy explains how we collect, use, and safeguard your data when you use our website and accounting services.

2. Information We Collect

When you contact us or use our services, we may collect:

• Personal details such as name, email, phone number, and address

• Business information relevant to providing accounting services

• Financial records and related data that you share with us

• Website usage data collected via cookies and analytics tools

3. How We Use Your Information

We use the information we collect to:

• Provide professional accounting and advisory services

• Respond to your enquiries and manage our client relationship

• Meet our legal and regulatory obligations

• Improve our website and services

We do not sell or share your personal data with third parties for marketing purposes.

4. Cookies

This website uses cookies to:

• Ensure the site functions properly

• Improve your browsing experience

• Analyze website traffic and performance

By continuing to use our site, you consent to our use of cookies. You can manage or disable cookies in your browser settings.

5. Data Storage & Security

We retain personal information only for as long as necessary to provide our services and meet our legal obligations. For accounting records, we are required to keep data for seven (7) years, after which it is securely destroyed.

We comply with the New Zealand Privacy Act 2020, which sets out how personal information may be collected, used, stored, and disclosed.

Some of the third-party service providers we use may store or process data outside New Zealand. Where this occurs, we take reasonable steps to ensure your information is protected and handled in accordance with the Privacy Act 2020.

6. Your Rights

You have the right to:

• Request access to the personal information we hold about you

• Request corrections to inaccurate data

• Request deletion of your personal data where applicable

• Withdraw consent for non-essential data processing (e.g., cookies)

To exercise these rights, please contact us using the details below.

7. Contact Us

If you have any questions about this Privacy & Cookies Policy or how your information is handled, please contact us:

TAXBUSTERS!
Email: help@taxbusters.co.nz
Phone: 0800 BUST ME (0800 287 863)